Terms of service


Overview

Welcome to The Eleanor Boutique.

The terms “we”, “us” and “our” refer to The Eleanor Boutique. We operate this website and online store, including all related content, features, tools, products, and services, to provide our customers with a thoughtful and personalized shopping experience.

Our store is powered by Shopify, which allows us to securely provide our online services.

These Terms of Service explain your rights and responsibilities when using our website, purchasing products, or interacting with our services.

Please read these Terms carefully. By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.

SECTION 1 - ACCESS AND ACCOUNT

By using our website, you confirm that you are at least the legal age of majority in your location, or that you have permission from a parent or legal guardian if required.

When using our services, you may be asked to provide information such as your name, email address, payment details, and shipping information.

You agree that all information you provide is accurate, complete, and up to date.

You are responsible for keeping your account information secure and for all activity associated with your account.

SECTION 2 - OUR PRODUCTS

At The Eleanor Boutique, we make every effort to display our products accurately.

Please note that colors, textures, and appearance may vary slightly depending on your device settings, screen quality, and lighting.

We do not guarantee that every product will appear exactly the same as shown online.

Product descriptions, availability, pricing, and collections may change at any time without notice.

We reserve the right to limit quantities, discontinue products, or update our collections when necessary.

SECTION 3 - ORDERS

When you place an order with The Eleanor Boutique, you are making a request to purchase our products.

We reserve the right to accept or decline any order for reasons including availability, payment issues, or suspected fraudulent activity.

Your order is only confirmed once payment has been processed and you receive an order confirmation.

Please review your order carefully before completing your purchase, as changes or cancellations may not always be possible after processing begins.

Returns and exchanges are handled according to our Refund Policy.

All purchases are intended for personal use and not for resale.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change at any time.

The price charged will be the price displayed at checkout when your order is placed.

Prices may not include applicable taxes, shipping fees, or additional charges depending on your location.

You agree to provide accurate billing and payment information when placing an order.

You confirm that:

  • Your payment information is accurate

  • You are authorized to use the payment method provided

  • All charges will be paid in full

SECTION 5 - SHIPPING AND DELIVERY

We make every effort to deliver your order within the estimated timeframe.

However, delivery times are estimates and may be affected by:

  • Shipping carriers

  • Customs procedures

  • Weather conditions

  • Events outside of our control

The Eleanor Boutique is not responsible for delays caused after your order has been shipped.

SECTION 6 - INTELLECTUAL PROPERTY

All content on The Eleanor Boutique website, including logos, designs, images, text, product information, graphics, and branding, belongs to The Eleanor Boutique or its partners and is protected by applicable intellectual property laws.

You may use our website for personal shopping purposes only.

You may not copy, reproduce, modify, distribute, or use our content without written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services that we do not control.

These tools are provided “as available” and we are not responsible for issues caused by third-party services.

Your use of these tools is at your own discretion and should follow the terms provided by the third-party provider.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

The Eleanor Boutique is not responsible for the content, security, or practices of external websites.

We recommend reviewing the policies of any third-party websites you visit.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

The Eleanor Boutique uses Shopify to operate our online store.

Shopify provides the technology that allows us to offer our products and services, but purchases made through our store are directly between you and The Eleanor Boutique.

Shopify is not responsible for transactions, products, or services purchased from our store.

SECTION 10 - PRIVACY POLICY

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 - FEEDBACK

If you provide feedback, reviews, suggestions, or comments, you allow The Eleanor Boutique to use this feedback to improve and promote our services.

You confirm that your feedback does not violate any rights or contain unlawful content.

We reserve the right to remove feedback that is inappropriate, misleading, or violates these Terms.

SECTION 12 - ERRORS AND CHANGES

Occasionally, information on our website may contain errors or inaccuracies.

We reserve the right to correct errors, update information, change prices, or cancel orders if incorrect information is discovered.

SECTION 13 - PROHIBITED USES

You may not use our website:

  • For unlawful purposes

  • To harm or interfere with our services

  • To violate intellectual property rights

  • To upload harmful software

  • To misuse customer information

  • To engage in fraudulent activity

We reserve the right to restrict access to anyone who violates these Terms.

SECTION 14 - TERMINATION

We may restrict or terminate access to our services if these Terms are violated.

Any obligations or responsibilities that should continue after termination will remain in effect.

SECTION 15 - DISCLAIMER

Our website and products are provided on an “as available” basis.

While we aim to provide accurate information and quality products, we do not guarantee that our website will always be uninterrupted, error-free, or completely accurate.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, The Eleanor Boutique is not responsible for indirect damages, losses, or issues resulting from the use of our website or products.

SECTION 17 - INDEMNIFICATION

You agree to protect and hold harmless The Eleanor Boutique and its partners from claims or damages resulting from your misuse of our services or violation of these Terms.

SECTION 18 - SEVERABILITY

If any part of these Terms is found to be invalid, the remaining sections will continue to apply.

SECTION 19 - ENTIRE AGREEMENT

These Terms, along with our policies, represent the complete agreement between you and The Eleanor Boutique.

SECTION 20 - ASSIGNMENT

You may not transfer your rights under these Terms without written permission.

We may transfer our rights and responsibilities if necessary to operate our business.

SECTION 21 - GOVERNING LAW

These Terms are governed by applicable laws in the jurisdiction where The Eleanor Boutique operates.

SECTION 22 - HEADINGS

Section headings are included for organization purposes only.

SECTION 23 - CHANGES TO TERMS

We may update these Terms from time to time.

Any changes will be posted on this page with the updated date.

Your continued use of our website means you accept the updated Terms.

SECTION 24 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Eleanor Boutique
Email: info@eleanorboutique.co